Support Contracts.

A few simple plans for an easy life

Choose a plan that's right for you.

We're here to make life easy for PC users, and our support plans are easy to understand. For the home user, try easyPlan, for business users we have easyPlus. For those of you that would prefer us to access your machine remotely and tweak things for you - we have easyRemote

Monthly Support for the Home User: EasyPlan

This really is the simplest solution to covering your PC against hardware failure. It covers not only component failure to you base unit - but also to your monitor, printer, keyboard, scanner etc. *

It covers the cost of both parts and labour - plus our engineers come to you! * We initially provide support via a low cost technical support helpline in order to establish the exact nature of the fault.

If we are unable to resolve the issue over the phone then we will organise an engineer to visit you at home or at work. * We simply ask you to pay on a monthly Direct Debit basis for the support you require and you cover is renewed for another month each time you make a payment. Unlike traditional extended warranties or service plans we do not ask you to sign up for a minimum contract period or pay huge sums in advance.

 

BMonthly Support for the Business User: EasyPlus

This really is the simplest solution to covering your PC against hardware failure. Unlike regular service plans or extended warranties, cover is totally flexible. You can control the period of cover as there is no minimum contract term.

We initially provide support during normal business hours, via a low cost technical support helpline in order to establish the exact nature of the fault. If we are unable to resolve the issue over the phone or by remote access then we will organise an engineer to visit your office the next business day.

It covers the cost of all parts and labour required to get your PC performing again and there are no additional call out charges or hidden costs.
We simply ask you to pay on a monthly Direct Debit basis for the support you require and your cover is renewed for another month each time you make a payment. The benefits of the plan are available for as many times as you need them whilst you continue to make your payments.

 

Remote Support: EasyRemote

We understand that technical support over the telephone may not always be practical and so Easy PC have come up with Easy Remote - A low cost, remote support solution to keep your computers running at their best.  Using specialist software and when requested by you, our technicians can remotely connect to your computer and resolve a wide range of problems, including; viruses, spyware, slow machines, application errors, or even to help with simple tasks like emails or letters.